Retail Executive

Heveya Pte Ltd
March 26, 2024
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Who We Are

Heveya® is a leader in sustainable bedding products, with headquarters in Singapore and branches in Hong Kong, Indonesia and Dubai. We are a brand that strives for environmental & social stability and offers world-class retail service to our customers. We provide high-quality products, made from sustainable materials that are good for health and the earth. 

Job Description

Are you interested in working for a premium eco-bedding brand with a focus on quality and sustainability?

We are now looking for a RETAIL EXECUTIVE who will go the extra mile to make sure that our customers get a ‘total experience’ they will not forget at Heveya.

Our next hire would ideally be a positive sales person who has hands-on and organisational skills, who has the ambition to grow with Heveya and has the passion to care for the environment and the community, which aligns with Heveya®’s core values.

How you will contribute:

  • Act as a first point of contact of all inquiries in our Outlets, and tend to customer messages
  • Welcome customers and assist them in the buying process
  • Educate customers about the transparent concept and benefits of sleeping on a Heveya®mattress
  • Handle after-sales admin & delivery scheduling work
  • Maintain cleanliness in our Outlets
  • Ensure proper inventory control in our Outlets
  • Work closely with Business Development department to grow sales
  • Work closely with Marketing department for pop-up shops and atrium sales

Who you are:

  • Minimum 1-2 year hand-on experience in a similar role preferred;
  • Good presentation and customer service oriented
  • Excellent verbal and written communication skills
  • Experience with ERP-CRM systems is a plus
  • Experience with E-Commerce platforms is a plus
  • Able to commit Saturday and Sunday

A positive work environment is very important to us. We are therefore looking for an employee who wants to contribute to this work environment through cooperative and professional interactions with all stakeholders.

Heveya® is committed to being a workplace without discrimination based on race, colour, religion, sex or sexual orientation, gender identity,  national origin, protected veteran status, disability, or any other factors prohibited by law.

We are on a mission to help the world sleep peacefully and sustainably. If you are interested in joining our fast-expanding bedding brand, apply now to jocelyn@heveya.sg.