Project Account Servicing & New Business Lead Executive

Job Description

Job Description

Responsibilities

Account Servicing:

• Serve as the primary point of contact for clients, ensuring their needs are met and expectations are exceeded.

• Develop and maintain strong relationships with key stakeholders.

• Manage client communications for new pitching with project timelines outlines and deliverables. – mainly to close the Quotation

• Identify opportunities for upselling and cross-selling additional services.

• Collaborate with internal teams (marketing, creative, operations) to have a solid proposal.

• Once the project is confirmed, the Project management team will take over the execution to the end of delivering

• Account Servicing will end with a sweet note and post-meeting arrangement. Begin with a new project cycle.

• Monitor client satisfaction and proactively address concerns to ensure retention and long-term partnerships.

New Business Development:

• Identify and pursue new business opportunities to drive company growth.

• Researched market trends, competitor activities, and potential clients to generate leads.

• Develop and deliver compelling pitches and presentations.

• Build and maintain a pipeline of prospects through networking, cold outreach, and referrals. Need to achieve a monthly target.

• Negotiate contracts and close deals, ensuring profitability and long-term success.

• Work closely with leadership to develop and execute sales strategies

Requirements

· Diploma in related field

· Experience in Digital Marketing or any other similar roles-Degree in marketing, communications, or any other relevant field

· Experience with SEO, SEM, Google Adwords, Facebook Ads, email marketing tools (autopilot, lemlist, etc)

· Minimum 1 years’ marketing management experience – with demonstrable expertise in digital marketing, communications and brand management

· Minimum 1 of year of relevant working experience

· Excellent interpersonal skills & good knowledge in MS Office & CRM

· Proficient in English– both written & verbal (other languages naturally super!!)

· Patience & perseverance when calling/talking to customers; prior customer service experience is a natural plus

· An independent worker & a tag team player, like in the WWE