Retail Operations & Marketing Intern
Who We Are
Started in 2016, Vintagewknd is a sustainable vintage & rework brand in Singapore. We’re on a mission to turn old into gold by working with garment waste, creating and styling one-of-a-kind items. We're proud to say our pieces bring joy to people of all ages, sizes, genders and aesthetics!
We are a fast-moving e-commerce & retail company, looking for a creative & proactive intern/contract staff with a passion for Retail & Operations and simply achieving milestones with us!
With our recent retail spaces in Haji Lane, we are looking to further streamline our Operations and Retail systems/procedures.
Job Description
- [SIGNING BONUS AVAILABLE]
- The employee’s role will consist of the following:
– Brand Promotion and Customer Care
- Active promotion of the company, products & associated brands at retail spaces
- Educating customers, providing suggestions & attending to queries
- Creating an optimal environment for customer loyalty & community
- Implementing and ensuring quality of service and operations throughout all retail staffs
– Retail Operations
- Independent operations of retail space including cashiering and stockroom
- Visual merchandising, housekeeping, setup/teardown logistics, processing of inventory
- Inventory management processes and related logistics
- Administrative work & logistics related to sales & order fulfilment
– Manpower Management
- Assist in managing manpower for the outlets & be a good example for the staff.
– During the provision of Services, the employee is expected to display:
- Excellence at customer service with fun, enthusiastic and approachable personality
- Passion in promoting for the company & products
- Good understanding and management of brand & retail space operations
- Resourcefulness and strive for efficiency in all processes
- Initiative, critical thinking & problem-solving skills
- Ability to multitask & work well independently & show responsibility
- Knowledge & interest in fashion & lifestyle, especially vintage
Requirements
- Minimum of 3-6 months commitment.
- Have a passion for getting things done in a detailed and orderly manner.
- Fast and willing learner, able to multitask and work smart & efficiently
- Independent and proactive team worker with great communication skills
- Excellent command of English a must, other languages a plus
- Preferred but not required: Willingness to be featured in content
- Experience in: Retail, Customer Service, Stock management, Multi-tasking, Manpower Management, Leading People
- BONUS skills: Microsoft Excel or anything similar
