Join A Space Between as our Community Manager!

Who We Are

Job Description

Are you a hardworking, detail-oriented, and kind professional with a can-do attitude? Do you love connecting with people and thrive in roles where no two days are the same? A Space Between is searching for an exceptional Community Manager who embodies excellence in communication, professionalism, and care while managing our space and representing our brand.

About the Role

As our Community Manager, you’ll be the heartbeat of our space. You’ll keep everything running seamlessly while creating a welcoming environment for members and visitors alike. You’ll also represent ASB by being featured in our video content and leading tours of the space for prospective members.

Your Responsibilities Will Include:

Space Management:

• Maintain the space’s cleanliness, organisation, and functionality.
• Spot and resolve issues (repairs, cleaning, or restocking) by coordinating with contractors or vendors promptly.
• Ensure the space is always professional, presentable, and welcoming.

Exceptional Customer Service:

• Provide kind and professional support to members and visitors.
• Build strong relationships with members by addressing queries and resolving concerns efficiently.

Tours and Representation:

• Host tours of the space for prospective members, showcasing its unique offerings and ensuring a memorable experience.
• Be the face of ASB in our content videos, sharing updates and connecting with our online community.

Event Management:

• Plan, organise, and execute member events, such as workshops, networking sessions, and community activities.
• Coordinate event logistics and ensure everything runs smoothly.

Operations and Coordination:

• Manage bookings, inventory, and supplies to keep operations seamless.
• Anticipate potential issues and act quickly to resolve them.

Work Schedule

You’ll work on-site at A Space Between on:

• Mondays, Wednesdays, Fridays, and Saturdays.
• Flexibility is essential to accommodate space tours or events as needed.

What We’re Looking For

• Excellent Communicators: You express yourself clearly, warmly, and professionally with everyone you meet.
• We are looking for candidates who are fluent in English, with strong communication skills both written and spoken.
• Hardworking with a Can-Do Attitude: You approach challenges head-on and are eager to help in any situation.
• Kind and Professional: You lead with empathy while maintaining high standards of professionalism.
• Detail-Oriented and Organised: You spot what others might miss and always stay on top of tasks.
• Confident and Charismatic: You’re comfortable on camera and can easily make a positive impression during tours and in-person interactions.
• Proactive Problem Solver: Whether it’s fixing a minor issue or coordinating with contractors, you act quickly and efficiently.
• Event-Savvy and Team-Oriented: You’re ready to lead and support events while contributing creative ideas.

Why Join Us?

• Be part of a meaningful mission in the mental health space.
• Take ownership of a role that combines people-facing work with operational excellence.
• Gain visibility and build your personal brand as the face of ASB.
• Enjoy a supportive work environment where your contributions truly matter.

A Space Between is a supportive and inclusive work environment—anyone with a great attitude and strong work ethic is encouraged to apply!

How to Apply

If this sounds like the perfect role for you, we’d love to hear from you! Please send your CV and a cover letter to joy@aspacebetween.com.sg. In your cover letter, share at least three of the following:

• Share a time when you went above and beyond to create a memorable experience for a customer or client. What did you do, and what was the outcome?
• Describe your experience hosting or running events. What types of events have you managed, and what role did you play? How do you ensure they run smoothly?
• How comfortable are you being the face of ASB in content videos and during tours? Have you had prior experience representing a brand or organisation publicly (online or in-person)?
• Tell us about a time you identified and resolved an issue others might have overlooked. What did you notice, and how did you handle it?
• This role involves balancing several responsibilities—space management, customer service, event planning, and being the face of ASB.
• Can you describe a time you successfully managed multiple tasks or priorities?
• What does a “can-do attitude” mean to you? Can you share a specific example of a time when this mindset helped you succeed in a challenging situation?

Applications close on 1 March 2025. Let’s make a difference together at A Space Between!