Retail Operations Management Executive
Who We Are
Finix is Singapore’s leading gender-fluid lifestyle fashion brand - where comfort meets style through our signature athflow aesthetic. Designed to move with you - from a workout to a hangout, from everyday life to your next holiday - Finix is more than fashion; it’s a movement rooted in self-discovery, self-expression, and community.
We’re looking for a Retail Operations & Experience Executive to support the growth of our new flagship store. This role is ideal for someone with at least one year of experience in retail or visual merchandising who’s ready to take on more responsibility and grow into a leadership path. You’ll play a key role in ensuring smooth store operations, bringing our brand to life through storytelling and service, and helping to create meaningful retail experiences.
Job Description
What You’ll Do
Keep the Store Flowing Smoothly
- Oversee daily store operations to ensure everything runs seamlessly and customers enjoy an exceptional experience.
- Support with staff scheduling, performance, and team communication.
- Maintain high standards of store presentation, organisation, and cleanliness.
Bring the Brand to Life
- Execute and maintain Finix’s visual merchandising standards, ensuring our displays reflect the brand’s aesthetic and story.
- Support in-store branding, marketing, and event activations, working closely with the creative and marketing teams.
- Ensure every touchpoint — from packaging to music to layout — enhances the Finix experience.
Drive Sales & Support Growth
- Engage customers with warmth, authenticity, and confidence, building strong relationships and driving sales.
- Support tracking of sales and store performance; suggest ways to optimise sales and customer experience.
- Assist with sourcing or coordinating new brands, retail concepts, and pop-ups to keep the store experience fresh.
Manage Inventory & E-Commerce Operations
- Oversee stock management — from receiving and tagging to restocking and visual presentation.
- Support order fulfillment, packing, and online store management to ensure a smooth omnichannel experience.
Who You Are
- At least 1 year of experience in retail operations, visual merchandising, or customer-facing roles.
- Organised, proactive, and detail-oriented — someone who takes ownership and solves problems before they arise.
- Creative eye for design, aesthetics, and storytelling.
- Confident communicator with good interpersonal skills and a natural sense of hospitality.
- Passionate about retail, fashion, and creating meaningful customer experiences.
- Bonus: Experience with Shopify, Canva, CapCut, Adobe Creative Suite, or other retail/marketing tools.
What You’ll Gain
- Hands-on experience in retail operations, merchandising, and brand storytelling.
- Career growth opportunities in a fast-evolving, purpose-led fashion brand.
- Mentorship and close collaboration with the founder and creative team.
- A supportive, inclusive, and dynamic work culture that celebrates individuality and creativity.
To Apply
Email your CV and a short cover letter telling us why you’d love to work with Finix and what excites you about this role to careers@finixwear.com.
