Executive Assistant – Client Relations Lead

Who We Are

Inspired by Alvar Aalto’s take on beauty, our design philosophy is Harmony. Good design is not merely the artistic expression or inspired musings of our designers. It is a product of a long and carefully curated process that distils the multi-faceted needs of our clients, melding that with our understanding of basic human behaviours and infusing our touches of creativity and flair. The result? Designs that perfectly balance purpose and form. Defying labels, debunking conventions, and transcending trends – EightyTwo designs are the distilled essence of people and how they live. Everything you touch, feel, and perceive is the metamorphism of a long, tedious creative process and a carefully curated collection of artistic decisions. Just like our name, our designs are open-ended, allowing for multiple interpretations, a symbolic representation of our creativity. EightyTwo’s design expertise is encapsulated in three concepts: EightyTwo – Interior Design Consultancy Untitled – Interior Design & Build TOO – Interior Styling Through these three concepts, we hope to make good interior design not just a good to have, but a way of life for all.

Job Description

We are looking for:

We are seeking a proactive and detail-oriented Executive Assistant / Client Liaison to provide high-level support to the CEO and serve as the main point of contact for clients. The role requires strong and excellent communication skills, initiative, and the ability to thrive in a fast-paced environment while maintaining professionalism and courtesy.

Key Responsibilities:
– Serve as the primary point of contact for clients, providing professional, courteous, and attentive service. Handle client inquiries and feedback promptly and ensure all interactions reflect care and respect.
– Provide comprehensive administrative support to the CEO, including managing calendars, appointments, travel arrangements, and key documents accurately and efficiently.
– Schedule and coordinate internal and external meetings, prepare materials and presentations, and record minutes with attention to detail.
– Liaise effectively with vendors, suppliers, partners, and internal stakeholders to ensure smooth operations and an outstanding client experience.
– Collaborate with the marketing team to enhance client engagement and ensure all communications align with the firm’s standards.
– Monitor key deadlines, leads reports, and sales pipelines, keeping the CEO and department heads informed and up-to-date.
– Maintain confidentiality of sensitive information and ensure office organization and efficiency.
– Manage company supplies, including procurement, ordering, and maintaining sufficient stock to ensure availability at all times.
– Take ownership of ad hoc tasks and projects, demonstrating initiative, problem-solving ability, and the capacity to anticipate needs independently.
– Thrive in a fast-paced work environment, managing multiple priorities while maintaining accuracy, professionalism, and attention to detail.

Requirements:
– Diploma or Degree qualification required
– Strong written and spoken English, with the ability to communicate clearly and professionally with clients and internal teams.
– Demonstrated initiative, organizational skills, and the ability to manage multiple priorities in a dynamic environment.
– Strong interpersonal skills with a courteous, client-focused approach.
– Proficient in Excel with relevant hands-on experience
– Skilled in Microsoft Office Suite and Google Sheets
– Previous experience providing executive-level support is preferred.