Front of House Representative

ARGO Combat & Fitness Gym
June 19, 2024
$800 - $2400 / month
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Who We Are

ARGO Combat & Fitness Gym is a leading martial arts academy dedicated to providing various combat sports training (Brazilian Jiu-Jitsu included) to individuals of all skill levels. With a focus on building a community and fundamental technique, we aim to empower our members both on and off the mats.

Job Description

ARGO Combat & Fitness Gym is a leading martial arts academy dedicated to providing various combat sports training (Brazilian Jiu-Jitsu included) to individuals of all skill levels.

With a focus on building a community and fundamental technique, we aim to empower our members both on and off the mats.

We are actively looking for sociable and professional individuals to join our ARGO team – open to working collaboratively and being solution driven as a team member.

You will be responsible for providing excellent member relations and ensuring a welcoming experience for all ARGO community members and guests.

 

Main Responsibilities:

  • Uphold ARGO’s values and our service standards
  • Address inquiries from members and resolve issues promptly
  • Maintaining good relationships with community members
  • Identify foreseeable challenges and suggest improvement
  • Tracking trial leads and renewals
  • Provide facility tours to potential members of our ARGO community
  • Familiarize and learning our Mindbody platform and user interface
  • Assist with ARGO’s social media presence
  • Housekeeping
  • Monitor and maintain cleanliness and security of ARGO

Sales Performance:

  • Generating Daily Sales reports
  • Assist Sales Lead in monitoring and reporting sales performance
  • Communicate updates on feedbacks from ARGO community members and members of public
  • Track personal sales progress in priming and closing potential leads

Ad Hoc Responsibilities:

  • Stay updated on combat sport industry trends
  • Attend internal briefings and training sessions

Requirements:

  • Ability to provide excellent member relations and interact positively with ARGO community members
  • Strong verbal communication skills to effectively interact with ARGO members and colleagues
  • Meticulous and capable to maintain a clean and orderly workspace for our ARGO team
  • Punctuality and consistency in attendance to ensure coverage during scheduled shifts
  • Willingness to work flexible hours, including evenings, weekends, and holidays
  • Passion for Combat Sports & Fitness (Optional): Genuine interest in health and fitness, with a desire to help others achieve their personal goals.
  • 5 days work week (AM / PM shifts)
  • 1 year of relevant work experience required for this role

Benefits:

  • Commission upon closing of sales
  • Complimentary Martial Arts training at Argo
  • As we are in the early stages of our business, we are actively developing additional benefits for our staff to ensure their well-being and satisfaction