Sports Retail and Operations Assistant

Who We Are

Job Description

We are seeking a passionate and detail-oriented Sports Retail and Operations Assistant to join our dynamic team. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our tennis center. This role requires a high level of responsibility and initiative, though it is not a managerial position.

—

Key Responsibilities:

– Day-to-Day Operations: Manage daily operations, including court bookings, retail sales, and cafe services.
– Client Services: Verify client sign-ins, manage court availability, and manage the CRM system.
– Coach Scheduling: Coordinate coach schedules to optimize class offerings and ensure efficient workflow.
– Inventory Management: Maintain accurate inventory records of equipment and supplies.
– Vendor Liaison: Collaborate with suppliers to ensure timely deliveries and maintain the retail shop.
– Marketing Support: Assist with creating social media content to promote our services.

—

Qualifications:

– Interest in Tennis: Strong interest in tennis and a solid understanding of the sport, including equipment, techniques, and tournaments.
– Retail Experience: Previous retail experience preferred.
– Language Skills: Fluency in English and Chinese.
– Organizational Skills: Excellent organizational and time management skills.
– Problem-Solving: Strong problem-solving and decision-making abilities.
– Friendly Demeanor: Friendly and approachable demeanor, especially when interacting with children.
– Education: Business sports management diploma, degree or equivalent experience is a plus.

—

Preferred Gender: Female (though all qualified candidates are welcome to apply)
Nationality: PRs and Malaysians are welcome to apply