Showroom Sales & Client Experience Executive
Job Description
At LavaVella, details define a space.
We design and craft sculptural brassware; timeless pieces that are the jewelry in your home. Each piece carries story, intention, and craft.
We’re looking for a Showroom Sales & Client Experience Executive to be the face of LavaVella in our Singapore showroom. This is a role for someone who loves people and design in equal measure, and who thrives in both sales and service.
What you’ll do
Welcome and engage showroom visitors, guiding them through LavaVella’s collections
Respond to WhatsApp and online enquiries promptly, nurturing them into sales
Prepare quotations, invoices, and receipts when needed
Proactively follow up with leads and build strong client relationships
Provide updates on order timelines and ensure clients feel cared for at every stage
Maintain showroom presentation and displays in line with LavaVella’s ethos
Support with order tracking, stock-taking, and light operational tasks
What we’re looking for
A natural flair for sales and client connections
Excellent communication skills; warm, professional, and attentive
Detail-oriented, organised, and proactive
Previous experience in retail, interiors, design, or luxury customer service is a plus
A love for interiors, craft, and design
What success looks like
Meeting showroom and monthly sales targets
Fast, caring responses to enquiries
Strong conversion from leads into sales
Clients who feel reassured and delighted
A showroom that reflects elegance and intentional design
Why join us
At LavaVella, you’ll be part of a design-led studio where your work has real impact. This is more than sales — it’s about being part of a brand that believes in timeless design, intentional craft, and detail that transforms spaces.
Application
Send us your CV and a short note on why this role excites you. Please include your expected salary range.
⚠️ This role is open to Singapore Citizens and Permanent Residents only. We are not able to support relocation or work pass applications.
