Project Management Executive / Manager (Design Studio)

November 20, 2024
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Job Description

MAAD Creatives is a boutique design agency with an eye for memorable visuals across the F&B and consumer retail industries, and sometimes wanders into the banking, healthcare, and hospitality worlds (check our website for proof!).

We’re now scouting for an experienced Account Servicing Executive / Manager to be the awesome bridge between our in-house creative geniuses and our clients, ensuring projects run smoothly, timelines are met, and everyone stays inspired and informed!

 

What you’d be doing:

🌟 Client Whisperer: Own all client-facing communications – from timelines to email liaisons to having video and in-person meetings to discuss projects – with confidence and finesse.

🧩 Project Juggler: Manage and drive different project comms and coordination to deliver work in adherence to planned timelines.

πŸ’‘ Creative Brief Guru: Write concise briefs that leave little to no room for ambiguity, plan realistic timelines, and align resources through informed decision-making.

🀝 Client Confidence Builder: Handle feedback, understand client needs, and become their go-to partner for counsel and support.

✍️ Content Creator: Able to independently produce innovative and engaging content on demand for both client projects and the agency’s internal initiatives.

πŸš€ Opportunity Spotter / Business Development: Resourceful and driven to help secure new project opportunities within existing and new accounts.

 

Who we’re looking for:

  • Credentials β€” a background in Marketing / Visual Communications / Graphic Design.
  • Experience (Executive) β€” At least 1 year solid experience as an account servicing executive in a design / creative studio environment would be necessary for you to keep up with this role.
  • Experience (Manager) β€” At least 2 years as an account servicing executive / manager in a design / creative studio environment would be necessary for you to keep up with this role.
  • Competent Communication Skills β€” You have competent English proficiency and the ability to convey ideas clearly, whether in writing, speaking, or presenting. You’re a pro at building rapport, navigating tough conversations, and turning complex briefs into actionable magic.
  • Calm Under Pressure β€” You’re not daunted by a fast-paced environment and zen enough to accept client whims even when they ruffle your organised feathers.
  • Self-Starter β€” You are self-motivated and driven enough to initiate new ideas / change up failing plans / plan 3 steps ahead.
  • Forward Thinking – Stays ahead of current trends and the ever-evolving design landscape, ensuring our ideas and executions remain fresh and forward-thinking (not dated).
  • Detail-Driven β€” No detail is too small to ensure perfection.
  • Fun β€”Β  You’re happy with the occasional helpful distractions from the studio’s 34kg playful dog and feisty 13-year-old cat.

 

Other information for you:

This role starts in 2025.

 

Before you click APPLY, please read this:

Locals only β€” No work permits available at the moment.

 

Send in your application to hello@maadcreatives.com with the following:

  • A cover letter with anything quirky or surprisingly relevant you’d like us to know!
  • Your availability and expected salary