Who We Are
Job Description
The candidate will have the opportunity to take full ownership of conceptualizing, implementing, and optimizing digital marketing campaigns to achieve customer acquisition and engagement targets. The ideal Specialist is able to collaborate with others in the team and eager to dive deep to lead and drive the digital marketing function.
Responsibilities:
Trend and Data Research, Implementation and Analysis:
• Define and develop the communication strategy to grow product usage by identifying upsell and cross-sell opportunities and ensure continuously adoption and usage.
• Drive business cadence through robust measurement and tracking of initiatives, optimising the communication strategy and operational plans.
• Define KPIs per campaign and funnel-stage to meet company goals
• Build seamless lead journeys through various digital marketing touchpoints
• Constantly optimise traffic & acquisition activities to improve ROI & CPA.
• Allocate budgets, analyse and recommend modifications to ad spend.
• Test new channels and trends and monitor competition performance marketing activities.
Campaign Management:
• The incumbent will be responsible for bringing traffic to the website via paid and organic acquisition methods and optimise campaigns to reduce ad spends and increase ROAS in the long run.
• Create and execute comprehensive B2C marketing campaigns, including but not limited to social media, email, SEO, SEM, display advertising, content marketing and offline activation that delivers against acquisition and/or retention objectives.
Drive lifecycle marketing and personalised customer communications:
• Grow revenue and engagement among existing clients and convert them to long term high value customers.
Industry Research and Best Practices:
• Monitor and stay up-to-date on the latest trends and best practices in digital marketing.
• Share knowledge and insights with the team to foster a culture of continuous learning and improvement.
Profile:
• Bachelor’s degree in Marketing, Communications, Advertising or related field (or equivalent commercial experience).
• 5+ years of experience in performance-based marketing.
• Detailed understanding/knowledge of paid media advertising.
• Planned and executed successful multi-market, full-funnel, multi-channel digital campaigns.
• Excellent working knowledge of web analytics tools and the ability to consolidate and analyse data from multiple sources.
• Excellent knowledge in CRM tools (HubSpot, Zoho, Salesforce)
• Attention to details and the ability to effectively multi-task in a deadline driven atmosphere in a multiple stakeholder environment.
• The ability to synthesize complex ideas into actionable recommendations for senior executives.
• Background in the health and wellness industry is preferred but not essential.
• Strong written and oral communication skills.