Retail Associate (Full Time)

Who We Are

Job Description

We are seeking a passionate and customer-centric Fashion Retail Associate to join our dynamic team. As a Fashion Retail Associate, you will be responsible for delivering an exceptional in-store experience by providing outstanding customer service, maintaining a stylish and welcoming environment, and ensuring that our fashion products are presented in an engaging and attractive manner. You will serve as the brand ambassador, reflecting our company’s values while helping customers find the perfect outfit that fits their style and needs.

Key Responsibilities:

Customer Service:

Greet and engage with customers, offering assistance and styling advice to enhance their shopping experience.
Build strong, positive relationships with customers, helping them find products that meet their fashion preferences.
Maintain an in-depth knowledge of our brand, collections, and promotions to educate and inform customers.
Resolve customer inquiries and concerns efficiently and professionally.

Sales & Visual Merchandising:

Drive store sales through up-selling, cross-selling, and suggestive selling.
Assist in maintaining the visual presentation of the store by keeping displays organized, tidy, and appealing.
Replenish stock on the floor as needed and ensure that all items are neatly displayed.
Follow visual merchandising guidelines and ensure the store maintains an attractive, fashionable aesthetic.

Inventory & Stock Management:

Monitor and manage stock levels, ensuring inventory is tracked and updated regularly.
Assist with product receiving, inventory counts, and restocking shelves.

Store Operations:

Process customer transactions at the checkout counter and ensure a smooth and accurate payment process.
Handle returns and exchanges in compliance with company policies.
Maintain a clean, organized, and safe store environment.
Assist in preparing for sales, promotions, and events, including store set-up and merchandising adjustments.