Account Manager

Job Description

Ready to drive national-level ad campaigns that make an impact on our community? Hungry to win, manage and deliver diverse design comms jobs as part of a local boutique agency that’s all for punching above its weight? Want to work with a team that’s driven do great work that feeds the soul and our pockets? Then we have a place for you.
Splash Productions is looking for an Account Manager to join our campaign team. Join us, and you’ll get to manage new as well as existing accounts, grow our client base, and elevate our profile as the agency to watch. If you have the smarts, drive and track record to make things happen, we want to meet you.

Core responsibilities

• Responsible for all project-related client-facing comms (timelines, costings,, email liaisons etc)
• Manage and drive all project-related comms and coordination in order to deliver work in a consistently professional and efficient manner. This includes writing clear and thoughtful job briefs, planning timelines, and managing resource requirements.
• Effectively service client in terms of managing feedback, understanding requirements, building confidence and rapport, and providing counsel and support
• Effectively deliver work in a manner that best represents the agency’s ideas and thinking in a professional and accurate manner.
• Ensure that client as well as agency priorities and concerns are addressed in a professional and efficient manner, informing Account Director of any problems that may arise.
• Support in securing opportunities within existing and new accounts.

Job requirements

• At least 4 years of experience in account management in the advertising/creative comms field
• Proven track record of running campaigns and managing clients
• Competent in creative brief development, planning and coordination, doing quotes, and all other account management duties
• Exceptional communication skills ie Negotiation skills; comprehension and thinking skills; written, verbal & presentation skills; analytical skills; people management
• Meticulous, thorough and resourceful
• Experience in servicing public service clients and seeing through end-to-end campaigns from pitch to delivery and post-campaign stages is a plus