Ecommerce Specialist

AI&MI PTE LTD
Client Services & Project Management Jobs, Sales & Business Development Jobs
Singapore
November 18, 2024
$3500 - $4800 / month
What We Offer: 1. 5 Working Days: Enjoy your weekends! 2. Attractive Remuneration: Competitive salary and performance-based incentives, staff welfare benefits! 3. Career Progression: Opportunities for personal and professional growth in fast-growing company! 4. Vibrant Work Environment: Join a young and innovative team. 5. Comprehensive Training: We invest in your development.
Full Time
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Who We Are

🌟 Join AI&MI Group! 🌟 Leading the way in E-commerce Beauty & Wellness Established in Singapore in 2020, AI&MI Group is a beauty and wellness company offering nutritional food supplements and skincare products.  With brands such as IEM skincare, ZIEHA nutritious food, OEBAI beauty and fashion, and LABIG beauty cosmetics, the AI&MI Group strives for absolute quality and positions itself at the premium tier. It aims to be the world's most prestigious beauty and wellness (anti-aging) group. At present, AI&MI Group operates subsidiaries in China, Malaysia, Singapore, Hong Kong, Canada, and the United States, with "IEM" being one of the world's leading luxury skincare brands.

Job Description

Industry: E-commerce (Beauty and Wellness)

Location: West Singapore

Salary: 3.5K – 4.8K

 

🚀 We’re Hiring: Ecommerce Specialist 🚀

Your Responsibilities:

1. E-Commerce Strategy Development:
– Oversee the day-to-day management of key e-commerce platforms (e.g., Shopify, Lazada, Shopee, and other regional online marketplaces).
– Develop and execute comprehensive e-commerce strategies to increase sales and brand visibility.
– Collaborate with the live host and facilitate the entire live stream process that drives conversions and brand awareness.
– Continuously track and analyze platform performance metrics (such as sales, ROAS, CTR, etc.) and apply insights to refine strategies, improve conversion rates, and enhance user experience.

 

2. Product Listings & Merchandising:
– Ensure high-quality, SEO-optimized product listings, including compelling product descriptions, high-resolution images, and accurate product specifications.
– Implement and manage promotional campaigns, product bundling, and category merchandising.
– Conduct data-driven analysis and A/B testing to refine strategies and enhance e-commerce performance.

 

3. Digital Marketing Integration:
– Collaborate with the marketing team to create integrated digital marketing campaigns (e.g., email marketing, social media, paid search, influencer collaborations).
– Leverage SEO/SEM, content marketing, and affiliate marketing strategies to drive traffic and sales.

4. Customer Service and Inventory Management
– Ensure a seamless shopping experience for customers, focusing on user interface (UI), user experience (UX), and after-sales support.
– Work with the customer service team to handle inquiries, complaints, and returns, maintaining high levels of customer satisfaction.
– Collaborate with the logistics and inventory teams to ensure efficient stock management, timely fulfillment, and smooth order processing.

 

What We’re Looking For:

  • Bachelor’s Degree in Marketing, Business, E-Commerce, or a related field.
  • 5+ years of proven experience in e-commerce, particularly in a retail or consumer goods environment.
  • Proficiency in e-commerce tools, CRM systems, Google Analytics, and digital marketing platforms (SEO, SEM, Google Ads, Meta/Facebook, Instagram, TikTok).
  • Expertise in managing and optimizing online sales campaigns across various digital channels.
  • Strong ability to collaborate and lead cross-functional teams effectively.
  • Proven ability to analyze data and extract actionable insights to shape strategies.
  • Goal-oriented, able to perform in high-pressure environments while meeting tight deadlines.
  • A positive, collaborative, and proactive team player
  • Fluent in English. And able to converse in Mandarin with Mandarin-speaking associates, partners, and clients.

Preferred Qualifications:

  • Experience managing teams and fostering cross-functional collaboration.
  • Background in handling regional or international markets, particularly in SEAs (Singapore, Malaysia, Indonesia)

 

🌟 Ready to Shine? Apply Now! 🌟

 

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