Content and Community Manager
Who We Are
Job Description
About Collabil
Collabil is an innovative app designed to empower international students and young adults as they navigate the challenges and adventures of living abroad. Through our tools, community, and resources, we turn challenges into opportunities for growth and connection.
As we gear up for our next phase of growth, we are looking for a dynamic, creative and driven Content and Community Manager to join our team. If you’re passionate about creating engaging content and fostering thriving communities, we’d love to hear from you.
Key Requirements
Content Creation and Curation
- Develop and execute a comprehensive content strategy aligned with Collabil’s mission and marketing goals.
- Create engaging, high-quality content for our social media platforms, blog, app and email campaigns.
- Curate relevant content that resonates with international students, celebrating their diversity and challenges.
- Produce multimedia content (graphics, videos, etc.).
- Track content performance and optimise this based on data analytics.
Community Engagement
- Serve as the voice of Collabil on all social media platforms, posting regularly and responding promptly to user comments and messages.
- Cultivate a vibrant online community by fostering meaningful discussions, interactions and user-generated content.
- Organise and promote community-building initiatives such as online events, AMAs and cultural exchange discussions.
- Monitor and moderate community forums and app-based interactions to maintain a safe and inclusive environment.
User Support and Insights
- Act as the bridge between the community and the product team, gathering user feedback and insights to inform product improvements.
- Build relationships with power users and influencers within the international student community.
Implement and analyse surveys and polls to understand community sentiment and engagement trends
Growth and Strategy
- Identify opportunities to grow Collabil’s community organically, particularly through social media and partnerships.
- Strategise and execute campaigns that attract and retain users.
Establish and maintain partnerships with relevant organisations, universities and influencers to amplify Collabil’s reach.
Requirements
Must-Have Skills and Experience
- 1+ years of experience in content creation, social media management or community engagement.
Exceptional writing and storytelling skills with a keen eye for detail. - Proven ability to build and maintain online communities across platforms like Instagram, TikTok, Facebook and LinkedIn.
- Understanding of the challenges faced by international students or young adults living abroad.
- Data-driven mindset, with experience analysing metrics and adjusting strategies accordingly.
Preferred Qualifications
- Experience working in startups, international education or youth-focused organisations.
- Familiarity with tools such as Canva, Hootsuite, HubSpot or similar platforms.
- Basic graphic design, video editing or photography skills.
- Multilingual proficiency or experience working with multicultural audiences.
Personal Attributes
- Empathy and cultural sensitivity.
- Proactive, organised and resourceful.
- A passion for fostering connections and helping others succeed.
- Ability to thrive in a fast-paced, collaborative environment.
Why Join Collabil?
- Be part of a mission-driven company making a meaningful impact on the lives of students and young adults worldwide.
- Work in a flexible, friendly environment with a supportive and innovative team.
- Grow your skills and career as we expand globally.
How to Apply
Send your resume, a portfolio of relevant work (if applicable), and a brief cover letter telling us why you’d be a perfect fit for Collabil to daphne@collabil.com. [https://www.linkedin.com/in/daphne-lim-76813654/]
