Retail Manager (Fashion & Beauty)

Job Description

Job Responsibilities:

Merchandising and Market Research

• Devise and implement sales and merchandising plans and strategies to achieve sales, stock and profit targets of the department.
• To maximise sales and minimise losses through the proper management of staff, merchandise and space of department.
• Manage and control buying budgets, merchandise mix and stocks.
• Enhance online store sales by extending and maximising the synergy effect with physical store.
• Forcast and analyze trends, and consumer demands across product categories.
• Explore and recommend new merchandise mix and suppliers.
• Plan and develop effective and efficient sourcing and procurement systems.
• Source and procure merchandise.
• Conduct market survey, research trade information and analysis on competitors’ stores.
• Negotiate with vendors / suppliers for most favourable terms & conditions and to plan major vendor programs in important growth areas.
• Plan and organize merchandise purchase and delivery schedule from overseas buying trips.
• Plan and execute renovation plans for department.

Business / Sales and Cost Management

• Management day-to-day business plans and sales operations of department.
• Effective management / control of operating expenses (including manpower expenses).
• Support sales floor operations (during operation hours) and to lead and motivate staff and promoters to carry out their duties effectively and efficiently to achieve sales, profits and stock targets.
• Prepare, analyze sales / profits / stock reports and prepare budget reports required by the company.

Advertising and Promotions Events / Merchandise Presentation

• Prepare and execute advertising and promotion plans, budget and schedules based on sales plan.
• Enhance merchandise presentations (display).
• Embrace digital marketing for better customer engagement and business growth for physical store and online store.

Staff Management & Customer Service

• Optimal management of manpower strength through effective manpower planning.
• Conduct On-The-Job training.
• Ensure that all staff and promoters provide the highest level of service to customers.
• Ensure company policies, rules and regulations are adhered.
• Establish and reform operation system, merchandise assortment and (improve) service level based on customers’ requirement / feedback.

Job Requirements:

• A Degree in any field.
• Preferably with 5-8 years of relevant experience working in a departmental store will be advantageous.
• Deep understanding / passion in Fashion & Beauty trend preferred.