Who We Are
Job Description
About the Role
We are seeking a detail-oriented and proactive Operations Executive to join our team full-time. This role is essential to ensuring seamless day-to-day operations, from online orders to in-person showroom experiences.
Responsibilities
– Pick, pack, and fulfil customer orders accurately and on time
– Manage and track inventory across warehouse, showroom, and online store
– Provide customer support via email, WhatsApp, and social platforms
– Update and manage website backend (Shopify) including product listings, stock levels, and promotions
– Handle POS system and assist customers at the showroom
– Support operational logistics for events, launches, and collaborations
Requirements
– Prior experience in e-commerce, retail operations, or logistics preferred
– Strong organisational skills with keen attention to detail
– Comfortable with technology (Shopify/other e-commerce platforms, POS systems, basic Excel/Google Sheets)
– Good communication skills, both written and verbal
– Reliable, independent, and able to work in a fast-paced environment
Kindly apply to hello@alignswim.com with “E-commerce & Operations Executive” as subject header. Only shortlisted candidates will be contacted.