Job Description
Role Overview
BRIXX DERMA is looking for a Freelance Live-Commerce Executive (Operations-Led) to support and scale our TikTok and Shopee livestream ecosystem. This role is execution-focused and works directly with the Founder to drive brand discovery, product trial, and conversion through live-commerce.
While prior experience in live-commerce is a plus, candidates with little or no direct experience are welcome, provided they demonstrate strong initiative, problem-solving ability, and clear communication skills.
This role also offers hands-on exposure to the broader beauty and wellness ecosystem, including the opportunity to work with content creators, livestreamers, aesthetic doctors, dermatologists, and selected public figures and celebrities as part of brand campaigns and livestream activations.
Key Responsibilities
Livestream Operations & Scheduling
- Schedule and manage internal livestreamers across TikTok and Shopee
- Plan and maintain livestream calendars aligned with marketing campaigns and sales periods
- Ensure livestream readiness including product setup, pricing, vouchers, bundles, and stock availability
Creator, Talent & Partner Coordination
- Liaise with creator managers and agencies to schedule livestreams with mid- to top-tier creators
- Coordinate livestream slots, product briefings, and campaign mechanics with creators, streamers, and professional partners
- Support livestream activations involving doctors, experts, or public figures, ensuring smooth operational flow
Platform & Campaign Execution
- Support TikTok Shop and Shopee campaign participation (platform vouchers, flash sales, key campaigns)
- Assist in setting up livestream mechanics such as GWPs, bundles, and limited-time offers
- Monitor livestream performance and resolve operational issues during live sessions
Cross-Functional Collaboration
- Work closely with the Marketing Manager to align livestream execution with brand campaigns
- Coordinate with operations and logistics teams to ensure smooth fulfilment post-livestream
- Communicate clearly and proactively when issues arise, proposing solutions rather than escalating problems
Reporting & Optimisation
- Track livestream schedules and basic performance metrics (GMV, AOV, session performance)
- Identify gaps or inefficiencies in livestream workflows and suggest improvements
Maintain clear documentation of livestream processes and schedules
Requirements
- Little or no prior live-commerce experience is acceptable
- Strong initiative and problem-solving skills, with the ability to think on your feet
- Clear and confident communication skills, both written and verbal
- Highly organised, detail-oriented, and able to manage multiple stakeholders and timelines
- Comfortable working independently and responding quickly during livestream windows
- Willingness to learn TikTok Shop and Shopee mechanics quickly
What We Value Most
- Ownership mindset and accountability
- Proactive problem-solving rather than task-only execution
- Clear communication with internal teams and external partners
- Reliability and consistency
Estimated hoursly weekly: 15-20 hours