Ecommerce & Livestream Intern

Job Description

At BRIXX DERMA, we are a cutting-edge beauty-tech brand revolutionizing at-home skincare with advanced technology. Our mission is to redefine beauty with clinically proven devices and innovative products. We’re rapidly growing, and we want YOU to be part of our journey! We’re looking for an Ecommerce & Livestream Operations Intern who’s not just passionate about ecommerce but also a TikTok and Shopee trend enthusiast.

Role Overview:
As the Ecommerce & Livestream Operations Manager, you will take the reins of our ecommerce platforms and livestream operations, ensuring our products shine and our customer engagement is top-notch. You’ll work directly with the founder, and your vision will have an immediate impact on the brand. You must be proactive, always on the ball, and ready to troubleshoot problems swiftly. This is an opportunity to work in a fun, dynamic environment where your creativity and skills will thrive. There is a possibility of converting this role into a full-time position based on performance and the company’s growth.

Key Responsibilities

Ecommerce Operations:

• Represent BRIXX DERMA on ecommerce platforms like Shopee and TikTok, liaising with account managers to ensure brand growth and performance.
• Stay ahead of the curve by actively participating in platform campaigns, encouraging voucher sign-ups, and driving sales through promotions and offers.
• Respond promptly to customer inquiries, ensuring a seamless and positive shopping experience.
• Generate monthly sales reports, offering actionable insights to the founder to improve ecommerce strategies.

Livestream Operations:

• Source and build strong relationships with livestreamers on Shopee and TikTok, ensuring they are well-prepared and motivated to engage their audiences.
• Maintain a regular lineup of livestreamers, planning for at least 3 livestreams per week on each platform.
• Conduct brand/product training for livestreamers, ensuring they are aligned with our messaging and have the tools they need for success.
• Ensure that livestream flash deals are set and optimized for each stream, collaborating with the marketing team for seamless execution.
• Stay updated on the latest TikTok and Shopee trends, livestreaming tools, and best practices, continuously refining our approach.

What We’re Looking For:

• Active user of TikTok & Shopee who is constantly keeping up with the latest trends and streams.
• Proactive and a problem solver who can act swiftly and efficiently in fast-paced environments.
• Strong communication and relationship-building skills, especially when working with influencers and livestreamers.
• Ability to think on your feet, handle multiple tasks, and provide creative solutions for ecommerce and livestream challenges.
• Familiarity with ecommerce platforms (e.g., Shopify, Shopee, TikTok Shop) and basic reporting tools (e.g., Google Analytics).
• Flexible working hours, as livestream events may take place during non-traditional working hours (evenings, weekends).

Bonus Skills (Preferred but Not Required):

• Experience in livestreaming and using streaming tools
• Basic knowledge of video production or content creation for ecommerce.
• Strong interest in beauty tech and wellness trends.

Why Join Us?

• Collaborate directly with the founder, and see your vision come to life in a fast-growing brand.
• Fun, dynamic workplace with a culture that values creativity and initiative.
• Hybrid remote work with the flexibility to balance your schedule and work from home for 3 days a week.
• Flexible working hours that can accommodate the timing of livestream events (early mornings or late nights).
• Growth opportunities in a rapidly expanding brand, with the potential for the role to convert to a full-time
• position based on performance.
• Competitive salary and performance-based incentives

How to Apply:
Please send your resume and a brief cover letter to finance.brixxderma@gmail.com with the subject line “Ecommerce & Livestream Operations Intern Application.