Business Sales & Operations Intern
Who We Are
At Brightline Communications, we're redefining how businesses and consumers get connected in the modern age. We are founded in 2012 and headquartered in the heart of Singapore’s central business district, we specialize in providing cloud-based telecommunications solutions.
As a nimble and innovative company, we work with businesses across industries to deliver reliable, cost-effective, and flexible communication tools that support hybrid work, global collaboration, and customer engagement. Our mission is simple: to make advanced telecom services accessible to businesses of all sizes—without the complexity or high costs traditionally associated with them.
At Brightline, you'll find a tight-knit team, a solution-driven culture, and the opportunity to directly impact the way companies connect and grow. We may not be a large company but here is where your voice matters, your ideas are valued, and your growth is supported.
We’re excited that you're considering a future with us, and we look forward to learning how you can contribute to our journey.
Job Description
Business Sales & Operations Intern
- Location: Singapore (Hybrid: Office-based for first month, then remote)
- Duration: Minimum 4 months
- Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
- Start Date: Immediate
We are looking for a proactive and detail-oriented Business Sales & Operations Intern to support our day-to-day customer operations and sales processes. This role offers valuable hands-on experience in both client servicing and back-end operations in a tech-driven environment.
Key Responsibilities:
- Respond to business customer inquiries via email, phone, or live chat.
- Assist in the processing and fulfillment of customer orders.
- Coordinate with internal teams to set up and configure for new clients.
- Ensure accurate documentation of customer details and order status.
- Follow up on pending orders and support requests to ensure timely resolution.
- Support the operations and sales team in day-to-day administrative tasks as needed.
Requirements:
- Currently pursuing or recently completed a diploma/degree in Business, Communications, Information Systems, or related fields.
- Excellent written and verbal communication skills.
- Strong attention to detail and ability to manage multiple tasks.
- Comfortable with tech tools and cloud-based software.
- Customer-focused mindset with a proactive approach to problem-solving.
Work Arrangement:
Intern is required to report onsite at our office for the first month of the internship for training and onboarding.
Thereafter, the internship will be conducted remotely (Work From Home), unless otherwise required to be onsite for specific tasks or meetings.
What You’ll Gain:
- Exposure to B2B communications and cloud telephony solutions.
- First-hand experience in customer support, order management, and operational processes.
- Opportunities to work closely with a lean and experienced team.
- A flexible hybrid working arrangement.
