Sales Qualification Specialist (Intro Calls & Routing)
Job Description
Role Summary
We’re looking for a Sales Qualification Specialist to run our intro + qualification calls, conduct a structured needs analysis using our script, and make clear go/no-go routing decisions. This role is not responsible for pricing or closing—your goal is to qualify leads and hand off sales-ready opportunities to the director for proposal and closing.
Key Responsibilities
• Handle inbound lead intro calls and initial engagement
• Run structured qualification + needs analysis using a provided script
• Identify customer pain points, timeline, budget range (if applicable), decision-makers, and fit
• Apply a clear ICP + qualification framework to decide go/no-go
• Route qualified leads to the director with clean call notes + next-step summary
• Maintain accurate tracking in CRM / pipeline sheet (status, notes, outcomes)
• Follow up on no-shows and rescheduling to protect pipeline flow
Success Metrics
• % of calls completed vs scheduled
• Qualification accuracy (high-fit leads passed to closing)
• Speed of routing + quality of handoff notes
• Reduced time spent on low-fit calls
Requirements
• Strong spoken English
• Comfortable on video/phone calls and speaking with business owners
• Ability to follow scripts while sounding natural and confident
• Organized, fast note-taking, and strong attention to detail
• Calm under pressure + professional client handling
• Experience using HubSpot / Notion / Google Sheets
• Familiarity with service-based businesses (marketing, digital, consulting)
• Experience in lead qualification / SDR / sales support roles
• Basic understanding of F&B, hospitality, or SMB merchants in Singapore
Qualifications
• Singaporean Citizen or Permanent Resident currently enrolled in a local university.
• A diploma/degree in Sales or Business Development (Candidates without formal certifications but with strong communication skills and willingness to learn are welcome to apply. Training and scripts will be provided.)
Working Hours
• Mondays – Fridays: 9.30am – 6.30pm
• This role is a hybrid (In office/remote days will be re-arranged at the discretion of management)
About Creative For More
Creative For More is a strategic marketing partner for growth-oriented brands that want to scale with clarity, structure, and calm, without the chaos that usually comes with growth.
We believe sustainable growth happens when systems are clear, expectations are aligned, and people are trusted to make good decisions. Internally, that means we value thoughtful communication, strong processes, and calm execution over urgency or pressure.
We’re a collaborative, women-led team working across markets, and we take our culture seriously. We don’t optimise for speed at all costs, we optimise for quality, sustainability, and long-term impact.
If you enjoy structured work, clear frameworks, and being trusted to do your job well, you’ll likely thrive here.
www.creativeformore.com
Our Culture
We are a bunch of innovative, fun and quirky individuals that are motivated and driven to help brands grow.
1. We Are Digital Natives: Our entire team is constantly wired, plugged in, and connected digitally.
2. Output-Oriented: We value efficiency so it is the output that matters.
3. Learning Culture: We emphasize a safe environment to share knowledge and grow. We love exploration and our work environment is inventive and open-minded. New ideas and trial and error are supported
If you enjoy meaningful conversations, asking the right questions, and helping businesses find the right solutions, we want to hear from you.
Please submit your resume via the application link below. Relevant sales or qualification experience is a plus but not required.
