Who We Are
Job Description
JOB SUMMARY
The Gallery Assistant – Assistant to Manager is to provide full administrative and secretarial support at a senior level to the Gallery Manager and Owner to ensure the smooth management of their day-to-day affairs, and most effective use of their time. Handle sensitive and complex issues in a professional and objective manner. Take initiative as appropriate, especially in the Director’s absence.
A wide degree of creativity and latitude is expected.
DUTIES & RESPONSIBILITIES
Assistant to Manager
– Provide general administrative support to Gallery Manager and Owner
– Correspond with artist, clients and vendors on behalf of senior administrative staff
– Second IC for projects that Gallery Manager oversees
– Assist artist with proposal submissions for biennale/residencies
– Assist Gallery with proposal submissions for funding
– Assist in sourcing of new artist and artworks
– Assist Finance department in collection of payments
Customer Relationship
– Conduct VIP tours to clients, artist, museum curators, scholars and as needed
– Ensure all visitors to the Gallery have a pleasant experience – by maintaining the cleanliness of the Gallery, providing accurate price lists and artist information, giving gallery tours and generally creating a welcoming environment
– Convert first time clients into repeat customer
– Maintain up to date and comprehensive client information
– Build customer service relationship for effective and comprehensive coverage
– Update Gallery Manager daily on customer’s general business
Administrative
– Develop and maintain a filing system
– Order office supplies
– Provide general support to visitors
– Provide information by answering general questions and requests
– Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
– Handle sensitive information in a confidential manner
– Oversee and supervise the work of junior staff
JOB HOLDER’S SPECIFICATIONS
– Possess a degree or diploma preferably in Arts Management or Arts History
– Proficient in Microsoft Office Applications and a basic knowledge of Abode Applications primarily Photoshop, Indesign and Illustrator
– Thorough knowledge and appreciation for the artist represented by the Gallery
– Must possess self-discipline
– Must be highly independent and resourceful
– Able to withstand work pressure and customer’s demands
– Possess excellent written and verbal communication skills
– Able to correspond in writing with customers, suppliers and internal staff
– Able to work on weekend and at after hour events
– Able to travel to international art fairs
– Ability to treat sensitive information with appropriate discretion
– Punctuality in all aspects of the position
– Dress Code: Smart Casual