Account Manager
Who We Are
Job Description
OUR MISSION:
Drive digital marketing and brand-building initiatives. As our Account Executive, you’re not just managing accounts – you’re curating relationships. With clients, you’ll dive deep to comprehend their aspirations and craft campaigns to realize them. Within Hashtag Interactive, you’re the linchpin, ensuring a harmonious collaboration between clients and our in-house talents.
YOUR FIRST 90 DAYS:
- Immerse yourself in our workflow and processes, paving the way to independently lead and manage at least two accounts, ensuring all deliverables are met
- Orchestrate internal projects for your account, liaising seamlessly with your accounts and creative team for timely, top-tier deliverables
- Attend internal huddles to stay updated and share insights
- Set goals with your team and manager and work towards achieving them
TYPICAL EXPECTATIONS:
- Be the captain of at least two accounts (depending on size and scope), directing its course with minimal oversight
- Consistently hit client deliverable deadlines
- Draft insightful monthly reports, spotlighting recommendations for future strategies
- Address challenges head-on; if not solving them, then charting a course toward a solution
- Cultivate and cherish client relationships, underpinned by excellent communication
- Engage in pitches, from the birth of an idea to its translation into a compelling proposal
- Nurture new client relationships, from the first touchpoint to onboarding
CORE COMPETENCIES:
Organisational Traits: Adaptability, Analytical Skills, Stellar Communication, Organization Prowess, Resourcefulness, Strategic Vision
Role-Specific Skills: Unwavering Accountability, Assertiveness, Meticulous Attention to Detail, Conflict Management, Creativity, Independence, Negotiation Acumen, Planning Proficiency, Problem-Solving, Project Management, Self-Awareness, Time Management
OUR CORE VALUES
INNOVATION: Growth is our default
SERVICE-FIRST: Our clients, our partners
OWNERSHIP: We are a do-acracy
TEAMWORK: In collaboration, we make magic
WORK-LIFE BALANCE: Happiness is a seamless blend of work and life
DIVERSITY: Our quirks make us Hashtag Interactive
