Project Management Senior Executive / Manager (Design Studio)

Job Description

We are the No. 1 (and only!) creative agency at Toh Tuck Road! We are on hybrid working mode, have 2 furry resident shrinks in the studio (find out more about them if you’re invited for an interview!) and we love to eat!

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On a more serious note!

MAAD Creatives is a boutique graphic design agency with an eye for memorable visuals across the F&B and consumer retail industries, and sometimes wanders into the banking, healthcare, and hospitality worlds (check our website for proof!).

We’re now scouting for an experienced Project Management Senior Executive / Manager to be the awesome bridge between our in-house creative geniuses and our clients, ensuring projects run smoothly, timelines are met, and everyone stays inspired and informed!

What you’d be doing:

🌟 Client Whisperer: Own all client-facing communications – from timelines to email liaisons to having video and in-person meetings to discuss projects – with confidence and finesse. And also confident and tactful to re-align realistic deadlines with difficult clients.

🧩 Project Juggler: Manage and drive different project comms and coordination to deliver work in adherence to planned timelines.

💡 Creative Brief Guru: Write concise briefs that leave little to no room for ambiguity, plan realistic timelines, and align resources through informed decision-making.

🤝 Client Confidence Builder: Handle feedback, understand client needs, and become their go-to partner for counsel and support.

✍️ Content Creator: Able to independently produce innovative and engaging content on demand for both client projects and the agency’s internal initiatives.

🚀 Opportunity Spotter / Business Development: Resourceful and driven to help secure new project opportunities within existing and new accounts.

Who we’re looking for:

• Credentials — a background in Marketing / Visual Communications / Graphic Design.
• Experience (Senior Executive) — Minimally 2 years solid experience as an account servicing executive in a design / creative studio environment would be necessary for you to keep up with this role.
• Experience (Manager) — Minimally 3 years as an account servicing senior executive / manager in a design / creative studio environment would be necessary for you to keep up with this role.
• Competent Communication Skills — You have competent English proficiency and the ability to convey ideas clearly, whether in writing, speaking, or presenting. You’re a pro at building rapport, navigating tough conversations, and turning complex briefs into actionable magic.
• Calm Under Pressure — You’re not daunted by a fast-paced environment and zen enough to deal with client whims even when they ruffle your organised feathers.
• Self-Starter — You are self-motivated and driven enough to initiate new ideas / change up failing plans / plan 3 steps ahead.
• Forward Thinking – Stays ahead of current trends and the ever-evolving design landscape, ensuring our ideas and executions remain fresh and forward-thinking (not dated).
• Detail-Driven — No detail is too small to ensure perfection.
• Fun —  You’re happy with the occasional helpful distractions from the studio’s 35kg playful dog and feisty 13-year-old cat. fyi they roam around the office throughout the day!

Before you click APPLY, please read this:

Locals only — No work permits available at the moment.

Send in your application to hello@maadcreatives.com with the following:

• A cover letter with anything quirky or surprisingly relevant you’d like us to know!
• Your availability and expected salary