Project Management Executive / Manager (Design Studio)

Job Description

MAAD Creatives is a boutique design agency with an eye for memorable visuals across the F&B and consumer retail industries, and sometimes wanders into the banking, healthcare, and hospitality worlds (check our website for proof!).

We’re now scouting for an experienced Account Servicing Executive / Manager to be the awesome bridge between our in-house creative geniuses and our clients, ensuring projects run smoothly, timelines are met, and everyone stays inspired and informed!

What you’d be doing:

🌟 Client Whisperer: Own all client-facing communications – from timelines to email liaisons to having video and in-person meetings to discuss projects – with confidence and finesse.
🧩 Project Juggler: Manage and drive different project comms and coordination to deliver work in adherence to planned timelines.
💡 Creative Brief Guru: Write concise briefs that leave little to no room for ambiguity, plan realistic timelines, and align resources through informed decision-making.
🤝 Client Confidence Builder: Handle feedback, understand client needs, and become their go-to partner for counsel and support.
🚀 Opportunity Spotter: Help us secure new project opportunities within existing and new accounts.

Who we’re looking for:

• Credentials — a background in Marketing / Visual Communications / Graphic Design.
• Experience (Executive) — At least 1 year solid experience as an account servicing executive in a design / creative studio environment would be necessary for you to keep up with this role.
• Experience (Manager) — At least 2 years as an account servicing executive / manager in a design / creative studio environment would be necessary for you to keep up with this role.
• Competent Communication Skills — You have competent English proficiency and the ability to convey ideas clearly, whether in writing, speaking, or presenting. You’re a pro at building rapport, navigating tough conversations, and turning complex briefs into actionable magic.
• Calm Under Pressure — You’re not daunted by a fast-paced environment and zen enough to accept client whims even when they ruffle your organised feathers.
• Self-Starter — You are self-motivated and driven enough to initiate new ideas / change up failing plans / plan 3 steps ahead.
• Detail-Driven — No detail is too small to ensure perfection.
• Fun —  You’re happy with the occasional helpful distractions from the studio’s 34kg playful dog and feisty 13-year-old cat.

Other information for you:

This role starts in 2025.

Before you click APPLY, please read this:

Locals only — No work permits available at the moment.

Send in your application to hello@maadcreatives.com with the following:

• A cover letter with anything quirky or surprisingly relevant you’d like us to know!
• Your availability and expected salary