Job Description
You will run the client relationship and the schedule. The client signs off on everything and each deliverable has 3 revision rounds, so your job is to keep feedback consolidated, fast and inside the dates. The client’s product team is your day-to-day counterpart.
What you will do:
- Own the brief, scope and timeline from kickoff to the delivery
- Run a clear review process: one consolidated feedback source per round, fixed turnaround windows, and a record of what was approved
- Coordinate with the product business units, the marketing team and the campaigns team, whose agency handles activation
- Make sure the 3 KV options are ready on time for panel testing, and bring the results back into the creative work
- Manage the quote, scope changes and billing with Marble Halo, and raise out-of-scope requests before work starts
- Brief the copywriter and art director clearly and protect their time
- Flag risks early and propose solutions to the client, not just problems
What we need:
- 5 or more years in client service or account management at an agency or consultancy, with direct experience in financial services, insurance or another regulated category
- Experience delivering to tight deadlines with multiple stakeholders and layered sign-offs
- Strong command of scope, change control and costing
- Confident senior-level communication with clients, in writing and in the room
- Familiar with brand guideline approval, compliance review and marketing collateral production
- Available to start within days
Helpful to have:
- Experience with bank or insurer rebrands, product launches or post-acquisition transitions in Singapore or ASEAN
- Some creative or production background, so that you can judge feasibility without asking
How to apply: Please also email your application to [email protected].