Intern (Digital Marketing & Web Operations)

Who We Are

Job Description

As an intern supporting the Digital Marketing & Web Operations function, you will assist in the day-to-day management of the organisation’s website and support ongoing digital initiatives. This role offers hands-on exposure to website content management and foundational UX (user experience) principles. You will help ensure that the website remains clear, usable, and user-friendly by performing content updates, quality checks, and basic UX improvements.

Learning Outcomes

·       Gain hands-on experience in website management and CMS workflows

·       Learn how UX principles are applied in real-world website updates

·       Understand how content structure, navigation, and layouts impact user experience

·       Develop skills in basic usability checks and content optimisation

·       Learn to collaborate with internal stakeholders and external vendors on digital projects

Intern Responsibilities

·       Update website content using the CMS, including pages, banners, copy, links, and images

·       Conduct basic UX and usability checks, such as assessing content clarity, navigation flow, and readability

·       Perform QA checks to ensure pages display correctly across different devices

·       Support website updates for campaigns, exhibitions, events, and announcements

·       Identify and flag UX issues such as broken links, confusing navigation, or inconsistent layouts

·       Assist in organising content to improve user flow and structure

·       Coordinate with internal teams to gather content and clarify requirements

·       Track website requests and updates, ensuring timely follow-up

·       Support simple documentation and reporting related to website and UX improvements

Requirements

·       Available to commit full-time (Monday to Friday) for a minimum of 4 months (up to 6 months), starting from May/Jun

·       Currently pursuing or recently completed studies in Digital Marketing, User Experience (UX), Communications, or a related field

·       Strong interest in digital marketing, web operations, or user experience

·       Strong organisational skills and attention to detail

·       Good communication skills and a proactive attitude