Administrative Executive

Who We Are

Job Description

As a Admin Executive, you will play a pivotal role in maintaining and enhancing our relationships with clients. You will be responsible for ensuring client satisfaction, addressing inquiries, and providing support to ensure their success on our platform.

Key Responsibilities:

Serve as the primary point of contact for clients, addressing their needs and ensuring their satisfaction

Handle client inquiries and resolve issues promptly and effectively

Assist clients in optimizing their presence on OpenRice by providing guidance on using our platform and leveraging our services

Collaborate with internal teams to deliver solutions that meet client needs

Manage client accounts, ensuring accurate information and up-to-date listings

Gather client feedback and provide insights to improve our services and offerings

Conduct regular check-ins with clients to maintain strong relationships and identify growth opportunities

Support the sales team in client onboarding and training processes

Prepare reports and presentations for client meetings