Studio Associate (Brand Experience & Creative Content)
Who We Are
We are an established Singapore-based dermatological enterprise expanding our physical retail and brand presence along Orchard Road. We are seeking a Studio Associate to join our flagship retail space. In this role, you will anchor customer advisory and visual presentation at our studio, while using quiet floor hours to produce digital graphics, e-commerce assets, and social media content.
Founded by a board-certified dermatologist, Dr.TWL Dermaceuticals is a clinical skincare and biotechnology brand integrating evidence-based dermatology, botanical actives, and clean cosmetic engineering. Alongside research and custom formulation, we design innovative skincare experiences across digital channels and luxury retail flagship counters. We offer dynamic roles bridging visual communications, content creation, and high-touch brand storytelling.
Job Description
Job Responsibilities
- Studio Hosting & Customer Advisory: Welcome walk-in clients, share personalized skincare recommendations, process point-of-sale checkout transactions, and maintain daily stock counts.
- Visual Merchandising: Ensure tester displays, retail shelves, and brand styling remain pristine, organized, and photo-ready.
- Creative Content & Design: Design promotional banners, e-commerce graphics (Shopee, Lazada, website), and campaign visuals using Canva or Adobe Creative Suite.
- Short-Form Video & Social Content: Capture aesthetic product flat-lays, texture swatches, and lifestyle clips directly at the counter; edit short-form videos (CapCut, Reels, TikTok) and draft engaging social captions.
Requirements
- Diploma or Bachelor’s Degree in Mass Communication, Public Relations, Graphic Design, Multimedia, or Marketing (Fresh graduates are welcome to apply).
- Basic proficiency in Canva or Adobe Photoshop/Illustrator, and video editing tools such as CapCut.
- Familiarity with lifestyle and beauty social platforms (Instagram, TikTok, Xiaohongshu).
- Pleasant interpersonal communication skills and an interest in skincare and cosmetics.
- Bilingual communication skills in English and Mandarin to liaise with Mandarin-speaking studio clientele and handle bilingual platform content.
- Open to candidates based in Singapore and Malaysia who are available to work on-site in Singapore.
What We Offer
- Base salary of SGD $2,000 – $2,800 + monthly counter sales commission.
- 14 days of paid annual leave.
- Generous monthly skincare product allowance.
- Work Pass Support: Comprehensive administrative onboarding and work pass sponsorship provided for eligible candidates.
- Direct creative ownership over published e-commerce assets and social campaigns.
How to Apply: Please submit your resume along with a link to your creative portfolio (design samples, social media projects, or video work).
