Job Description
Roles & Responsibilities
Data Center Hands & Feet Technician
Company: VIONDATA PARTNERS PTE. LTD.
Location: Singapore
Key Responsibilities
Data Centre Operations
Perform routine inspections and health checks of data centre facilities and IT equipment.
Monitor servers, racks, storage systems, network devices and environmental conditions.
Execute remote hands requests from engineering teams, customers and vendors.
Support maintenance activities and infrastructure upgrades.
Hardware Support
Rack and stack servers, storage systems, switches, routers and firewalls.
Install, replace and upgrade hardware components including hard drives, memory modules, power supplies, NICs and optical transceivers.
Perform basic hardware diagnostics and troubleshooting.
Cabling & Connectivity
Install, test and label copper and fibre optic cabling.
Perform network patching and structured cabling activities.
Maintain cable management standards and documentation.
Incident & Change Support
Respond to incidents and service requests within agreed SLA timelines.
Support approved change implementation activities.
Escalate complex technical issues to engineering teams.
Update ticketing systems with accurate work logs and status updates.
Asset & Inventory Management
Maintain hardware inventory and spare parts records.
Conduct rack space and equipment audits.
Track asset movements and hardware disposal activities.
Vendor Coordination & Compliance
Escort vendors within secure data centre facilities.
Coordinate equipment deliveries and installations.
Follow security, access control, EHS and ITIL operational procedures.
Requirements
Experience
Minimum 1 year of experience in a data centre or IT infrastructure environment.
Experience with server installation, rack & stack and structured cabling.
Familiarity with Windows and Linux server environments is advantageous.
Qualifications
Diploma or Bachelor’s Degree in Information Technology, Computer Science, Electronics or a related discipline.
Skills
Knowledge of server hardware and networking equipment.
Experience with structured copper and fibre cabling.
Basic hardware troubleshooting skills.
Familiarity with ITSM tools such as ServiceNow, Jira or Remedy.
Good documentation and communication skills.
Strong attention to detail and ability to work independently.
Compensation: 3000S$ to 3500S$ per month + Health Insurance
Kindly send your profile at Shailesh@viondatapartners.com