Associate, Consulting

Job Description

The Synergist and Project Advocate

As an Associate in the Consulting team, you serve as the primary point of contact for both the client and the project manager within the internal team. You ensure the project’s story is translated from the client’s need (The Ask) into clear action, guiding it to successful delivery.

Key Responsibilities

• Project Management & Workflow
  • Workflow Mastery: Play the role of a Project Manager, ensuring the smooth and accurate flow of client information to the internal Strategy and Creation teams.
  • Timeline Accountability: Manage project deadlines and track the progress of individual deliverables across multiple concurrent projects.
  • Documentation: Maintain accurate project trackers and documentation, ensuring all team members are working from the latest information.
• Client Communication
  • Rapport Building: Maintain consistent rapport with project-level client contacts.
  • Material Preparation: Prepare materials for client meetings (e.g., agendas, presentations, reports) and develop clear meeting recaps.
  • Expectation Management: Act proactively to manage client expectations regarding project scope and timelines.
• Internal Advocacy
  • Project Champion: Be the internal advocate for your clients’ needs. Ensure internal teams have the clear brief and resources necessary to successfully tell the brand’s story.
  • Quality Support: Support the final review process, ensuring all deliverables meet the client’s original brief before final submission.

Core Synergies

• You are the synergistic link connecting our Strategy team’s strategic insights with our Creation teams’ creative output.
• Your ownership allows the Strategy team to Solve for the Customer and enables the Creation team to Draw the Owl effectively.

Skills & Competencies

We are looking for a competent and accountable individual ready to embrace our values and drive project execution.

• Organisational Excellence: Possess excellent organisational and communication skills, with a demonstrable ability to handle multiple priorities simultaneously.
• Execution Focus: A proactive and meticulous approach to your work, embodying our value of Be an Owner.
• Rapport Building: A natural talent for building rapport and professionalism when engaging with client contacts.
• Resourcefulness: Able to anticipate basic project needs and find solutions quickly.