Retail & E-Commerce Operations Associate (Part-Time / Internship)
Who We Are
Tasty Toastys is a Singapore-born character and lifestyle brand on a mission to make everyday life feel a little warmer and toastier. Created by artist and founder Chanel Lee, our expressive toast characters come to life through collectible plushies, blind boxes, stationery, bags and playful collaborations.
From the first sketch to a product on a retail shelf, we bring together storytelling, design and the hands-on work of building a brand. Our world spans online content, retail stockists, pop-ups and collaborations.
Curious about the characters and the world we’re building?
Meet the Toastys and check us out: https://tastytoastys.com/pages/hello
Job Description
We’re open to part-time hires and school-approved internships. You’ll work closely with our founder, so genuine interest in the brand, good communication and working well together matter to us. Please indicate your preferred arrangement and availability when applying. This is an on-site role.
About the role
Help bring Tasty Toastys products from behind-the-scenes preparation to retail shelves and customers’ doorsteps.
Working directly with our founder, you’ll gain hands-on experience in retail operations, e-commerce fulfilment, visual merchandising, product sourcing and project coordination.
Retail stockist support and order fulfilment are the core of this role. If time permits, you may also help create sales-support materials and coordinate ongoing product and brand projects.
What you’ll do
Retail stockists & inventory
- Prepare and pack stockist orders and replenishments, checking quantities and product condition
- Assist with stock counts, maintain inventory records and flag low stock or discrepancies
- Help maintain the look and presentation of our stockist displays, including product arrangement, price labels and signage
- Keep stock and packing materials organised and easy to locate
E-commerce & event operations
- Pick, check and pack online orders accurately and prepare them for dispatch
- Assist with product listing updates and related administrative records
- Prepare stock, packaging and display materials for events and pop-ups
- Check and reconcile returned stock after events
Creative support for sales
- Create simple retail signage, product cards and promotional layouts using Canva
- Edit, crop and resize product photos for online listings and retail materials
- Adapt existing brand assets into the required sizes and formats, keeping the presentation consistent
Sourcing & project coordination
- Research suppliers, materials and production options based on project briefs
- Compare quotations, minimum order quantities, lead times and sample details
- Assist with supplier enquiries and follow-ups, keeping information and next steps organised
- Maintain task lists and timelines for assigned projects, and flag delays or missing information
- Help coordinate samples and production updates under the founder’s guidance
What we’re looking for
- Organised, reliable and attentive to detail
- Comfortable with hands-on packing, stock handling and display upkeep
- Basic Canva skills, an eye for clear layouts and familiarity with spreadsheets
- Willing to learn, ask questions and communicate progress
- An interest in retail, products and creative brands
- Basic conversational Mandarin for liaising with Chinese-speaking suppliers; translation tools may be used for written communication
What you’ll learn
- You’ll gain practical experience in inventory management, retail and e-commerce fulfilment, visual merchandising, supplier research and project coordination.
- You’ll work closely with Chanel, who will guide priorities and approve supplier selection, spending and production decisions.
Work arrangements
- Office hours: Monday to Friday, 9:30am–6:30pm.
- Part-time and internship schedules can be discussed within these hours, with a minimum commitment of 20 hours per week for 3 months.
- School-approved internships must also meet the school’s required hours and duration.
- This is an on-site role. Remote or hybrid arrangements are not available.
