Rental Experience Associate (Full-Time)

Who We Are

Job Description

Love cameras, filmmaking and all things production? Ever found yourself spending way too much time researching gear you can’t afford (yet)? Good news. We have an entire warehouse of it, and we’re looking for someone to help us look after it.

We’re looking for a Full-Time Rental Fulfilment Associate to join our team and keep our daily rental operations running smoothly.

You’ll be working hands-on with cameras, lenses, lighting, audio equipment and all sorts of production gear. From preparing orders to inspecting returns and helping customers, you’ll play an important role in making sure every rental goes out ready for action.

This isn’t just a job for someone who likes cameras. We’re looking for someone dependable, detail-oriented and keen to grow with us.

What You’ll Be Doing (The Daily Side Quests):

• Prepare and fulfil rental orders. Pick, inspect, test and pack equipment according to order requirements. Every battery, cable and adapter has a purpose. “Should be inside” is not an inventory system.
  Inspect returned gear. Make sure everything comes back in working condition, with all accessories accounted for. The missing battery will not be manifesting itself.
• Clean and maintain equipment. Keep our gear clean, organised and ready for the next customer. Fingerprints are not a creative filter.
• Troubleshoot equipment. Diagnose basic technical issues and help figure out why something isn’t working without immediately declaring it cursed.
• Assist customers. Handle collections, returns and basic equipment enquiries. Help customers get ready for their shoots, minus the camera-store superiority complex.
• Manage inventory. Assist with stocktaking, labelling, equipment tracking and keeping our storage areas organised. Yes, everything has a home.
• Support daily operations. Coordinate with teammates to ensure orders are prepared on time, resolve last-minute changes and occasionally assist with deliveries or other operational tasks.
• Assist on shoots and projects. Get opportunities for hands-on production experience when the occasion arises.

You Might Be Our Person If…

• You have an interest in photography, videography, filmmaking or production equipment. Prior hands-on experience is a plus, but enthusiasm and a willingness to learn matter too.
• You’re reliable and punctual. Our customers have shoots to get to, and their cameras can’t pack themselves.
• You pay attention to the tiny details, especially the tiny things customers need for their shoots to function.
• You’re comfortable working with computers, managing orders and learning new software systems.
• You can communicate clearly and professionally with customers, even when they’re asking why their camera won’t turn on with the lens cap attached.
• You’re comfortable with hands-on work, including moving, packing and organising equipment.
• You can work independently, take initiative and know when to ask for help.
• You’re a team player who doesn’t disappear the moment things get busy.
• You’ve got steady hands and a healthy fear of how much that lens costs.

Bonus Points If…

• You’ve worked in photography, videography, events, retail, logistics or equipment rentals.
• You’re familiar with camera systems from Sony, Canon, Fujifilm or other brands.
• You know your way around lighting, microphones, wireless video systems or production accessories.
• You have a valid Singapore Class 3/3A driving licence.
• You’re the kind of person who finds organising a messy equipment shelf strangely satisfying.

What You Can Expect

• Full-time employment with a small, growing Singapore-based rental company.
• Hands-on exposure to a wide range of professional camera, lighting, audio and production equipment.
• Opportunities to develop technical knowledge, customer service skills and operational experience.
• A collaborative, friendly working environment where your ideas and contributions matter.
• Opportunities to take on greater responsibilities as you grow with the team.
• Staff perks and opportunities to participate in shoots or creative projects where available.

How to Apply
Send your resume to [email protected], along with a short introduction about yourself, any relevant experience and your expected salary. If you’ve got a photography or videography portfolio, feel free to share it too. We’d love to see what you’ve worked on.

We’re looking for someone who wants to stick around, learn the ropes and grow with us. Ideally, your time here should last longer than a situationship. No need to write a love letter to our corporate values. Just give us enough to work with beyond “I like cameras.”

Come join the team. We have more cameras than we probably should. 📸