Dance Studio Manager
Job Description
Full-time, 5 days/week (weekdays & weekends)
Locations: Prinsep (Dhoby Ghaut/Bencoolen), Winstedt (Newton), Forum (Orchard Road), Katong (East Coast)
All That Jazz Dance Academy is seeking a Dance Studio Manager to be the operational heartbeat of one of our studios. This role ensures a seamless, welcoming, and high-performing environment for students, parents/carers, and staff, while working closely with our Head of Departments, Academy Directors, and General Manager to deliver excellence across all touchpoints.
What You’ll Do
- Be the primary contact for families, delivering warm, professional service and handling escalations
- Drive enrollment growth through trial coordination, lead nurturing, and accurate student records
- Oversee daily communications, newsletters, and studio scheduling
- Ensure the studio is clean, safe, and well-stocked, coordinating with staff and vendors
- Lead and support a small Customer Service team, fostering a collaborative, student-focused culture
- Coordinate rostering, onboarding, and performance logistics for staff and students
- Partner with leadership (HODs, Directors, GM) to align operations with academy-wide goals
- Assist with exam board submissions and maintain compliance across records
What We’re Looking For
- 4–8 years’ experience in customer service, operations, or studio management (performing arts preferred)
- Strong communication and interpersonal skills with a warm, professional demeanor
- Highly organized, detail-oriented, and calm under pressure
- Familiarity with studio management software (iClassPro, Respond.io) and Google Suite
- Passion for the performing arts and student wellbeing
Why Join Us
- Work closely with academy leadership to shape a thriving studio culture
- Supportive team culture
- Be part of a dynamic, creative environment nurturing young talent
- Professional development opportunities and performance-based incentives
- Competitive compensation package with rewards focused on performance and growth
