Full-Time Brand Leader

Job Description

Beyond The Vines is a multidisciplinary design studio based in Singapore, with a physical and online retail presence in Singapore and the region.

We’re on the lookout for Full-Time Brand Leader! A Brand Leader translates, speaks, and understands the brand’s language. They play an essential role in our stores as experts on our products, delivering radical service to our community. A Brand Leader excels in time and people management, naturally bridging communities. They are empathetic listeners and inspiring leaders, dedicated to fostering a respectful and motivating work environment. In addition to their customer-facing role, they will master daily operations, including POS and inventory management.

Responsibilities include:

Front of House

• Work with Retail Managers and the team in managing day-to-day operations, including opening and/or closing of the stores.
• Ensure exceptional service and provide a seamless customer shopping experience.
• Collaborate with the Visual Merchandising team to optimise displays.
• Assist in tracking and recording performance for Brand Crew, supporting Retail Managers in their conversations for ongoing development and improvement.
• Work closely with appointed cleaners and vendors to maintain store cleanliness and condition.
• Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
• Cashiering duties to ensure accurate transactions on POS and credit card terminals.

Back of House

• Work closely with Retail Managers on general store administration tasks, such as ordering stationery and other necessary supplies, as well as ensuring policy compliance.
• Receive, process, tag new stock, replenishments, returns, damages, and transfers, as well as support all stock take exercises to ensure store optimal inventory levels and accuracy.
• Upkeep back of house tidiness and accurate inventory count, ensuring items are stored at the correct location.
• Assist in packing, fulfilling and/or collection of self-collects for online orders.

In-Store Activations

• Collaborate closely with all other functional team leads particularly in Visual Merchandising, Customer Service, and Operations as required.
• Assist with all store-related matters such as store and product launch events and set-ups as required.
• Keep up to date with in-store promotions and assist with putting up store displays.
  Perform any other duties to ensure the overall success of the business.

We’re seeking the following attributes:

• A proactive and dependable support to the crew and community, a BTV Brand Leader extends help to anyone who walks through our doors. (Bonus points if “acts of service” is your love language!)
• A team player who fosters a positive work environment provides guidance and support when needed.
• Your ability to think decisively and calmly during crunch times is highly valued.
• A people-centred person, we’re looking for someone who can strike up a good conversation with anyone, we love a friendly and easy-going disposition.
• Loves our brand!

Requirements:

• 40 hours per week.
• 5-day work week including at least 1 weekend and/or PH.
• Flexibility of doing either opening or closing shifts.
• Prior retail experience is not required but preferred.
• Fluent in both spoken and written English.

By applying for a position at BTV Group Pte Ltd, you give us consent to keep your professional profile/resume for the period of 12 months from the date of application. The purpose of retention is for us to review your experience for future openings that we may have within our Group. After that period, we would dispose of the same in a secure and proper manner. If you do not wish for us to retain your professional profile/resume, kindly let us know via email at recruitment@beyondthevines.com