Operations Assistant (Part-Time)

Job Description

We’re looking for a meticulous, hands-on, and dependable individual to support the day-to-day operations of SILK STORIES.

This is a physical, detail-oriented role for someone who takes pride in getting things right, enjoys bringing order to moving parts, and is comfortable working across different areas of a small growing brand. You’ll work closely with the founder to keep inventory, orders, and operational processes running smoothly.

What You’ll Be Doing

Inventory & Stock Management
Manage day-to-day inventory — stocktakes, labelling, folding, and organising stock
Ensure all pieces are properly labelled, folded, and stored with care
Monitor stock levels and flag shortages or discrepancies early
Coordinate orders for packaging, stationery, and other operational supplies
Monitor supplies and anticipate replenishment needs
Support stock replenishment at our consignment stores

Order Fulfilment
Pack and process online orders accurately and on time
Coordinate with couriers for dispatch
Support returns and exchanges as needed

Display & Visual Merchandising
Assist with product displays in the studio, at consignment stores, and at pop-up events
Help maintain a visually consistent and on-brand presentation across all touchpoints

Retail & Events
Support setup and operations at pop-ups and brand events
Assist customers on-site when required

Operations & Admin
Respond to customer enquiries via email and DMs professionally
Maintain simple operational trackers and assist with documentation
Help build and maintain SOPs for recurring tasks

What We’re Looking For

Organised and meticulous — you notice when things are off and fix it without being asked
Gentle and patient with product — our pieces are made from delicate silk and require careful handling
An eye for how things look — tidiness and presentation matter here
Independent and proactive — you take initiative and flag issues early
Reliable, punctual, and communicates clearly and promptly
Comfortable with physical, hands-on work — folding, packing, moving stock, setting up displays
No prior experience required — the right attitude matters more

You Might Be a Good Fit If

You’re someone who finds satisfaction in things being neat, organised, and running smoothly. You handle things carefully, notice the details others miss, and take ownership without needing to be reminded. You understand that good operations are often invisible — and you take pride in that.

Working Arrangement
On-site: 16 Shaw Road, Singapore
Approximately 3-4 days per week, with additional hours during pop-ups and events

Interested?

Send your resume and a short introduction about yourself to hello@silk-stories.co with the subject line: “Operations Assistant Application”

We’ll be in touch with shortlisted applicants for a chat. In the meantime, check us out at www.silk-stories.co or on Instagram @silkstories_